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info@deligreen.net   WhatsApp: +86 15074995718

Terms of Service

Last Updated: August 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the website located at www.deligreen.net, including its pages, content, inquiry forms, product information, downloadable materials, communication features, and related online services (collectively, the “Website”).

The Website is operated by Changsha Deligreen Power Co., Ltd. (“Deligreen,” “we,” “us,” or “our”).

Please read these Terms carefully before using the Website.

SECTIONS 5, 7, 8, 15, 16, 17, 18, 21, AND 23 CONTAIN IMPORTANT PROVISIONS CONCERNING PRODUCT INFORMATION, SAFETY, DISCLAIMERS, LIMITATIONS OF LIABILITY, INDEMNIFICATION, GOVERNING LAW, AND DISPUTE RESOLUTION.

By accessing or using the Website, submitting an inquiry, downloading materials, or otherwise communicating with us through the Website, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not use the Website.

1. Company Information

The Website is operated by:

Changsha Deligreen Power Co., Ltd.

Contact Person:
Mandy Chou
General Manager

Office Address:
Room 1418–1422, AUX Building A
Yuelu Area, Changsha, Hunan, China

Factory Address:
Gangzhilong Industrial Zone
Huizhou, Guangdong, China

Email: info@deligreen.net

Telephone / WhatsApp:
+86 150 7499 5718
+86 188 9008 1396

2. Intended Users and Authority

The Website is primarily intended for businesses, distributors, wholesalers, manufacturers, installers, engineering companies, project developers, commercial buyers, and other professional users.

By using the Website on behalf of a company or other organization, you represent and warrant that:

If you are using the Website as an individual consumer, nothing in these Terms excludes or limits any rights that cannot lawfully be excluded or limited under the mandatory consumer protection laws applicable to you.

The Website is not intended for children. You must not use the Website if you are under the age at which you can legally enter into a binding agreement in your jurisdiction.

3. Scope of These Terms

These Terms govern:

Unless expressly incorporated into a signed sales contract or other transaction document, these Terms do not independently govern the sale, shipment, installation, operation, repair, replacement, or warranty of any product.

Any actual product transaction may be subject to separate documents, including:

If there is a conflict concerning a product transaction, the following order of priority will generally apply unless the applicable transaction document expressly provides otherwise:

  1. A sales contract signed by both parties;
  2. A written amendment signed by both parties;
  3. An order confirmation or pro forma invoice issued or expressly accepted by Deligreen;
  4. Approved technical specifications, drawings, and acceptance criteria;
  5. Deligreen’s written quotation; and
  6. These Terms.

A customer purchase order or other customer document will not modify or override Deligreen’s terms merely because Deligreen receives it, processes an inquiry, accepts payment, or begins performance, unless an authorized Deligreen representative expressly agrees to the modification in writing.

4. Website Access and Permitted Use

Subject to these Terms, Deligreen grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Website for lawful business and informational purposes.

You may:

This permission does not transfer ownership of any Website content or intellectual property.

We may restrict, suspend, or terminate access to any part of the Website at any time where reasonably necessary for maintenance, security, legal compliance, protection of our rights, or prevention of misuse.

5. Inquiries, Quotations, and Formation of Contracts

5.1 Website Content Is Not a Binding Offer

Product listings, displayed prices, estimated prices, “from” prices, availability statements, lead-time statements, promotional statements, and other Website content are provided for general information only.

Unless Deligreen expressly states otherwise in a written transaction document, Website content does not constitute:

5.2 An Inquiry Is Not an Order

Submitting an inquiry, adding a product to an inquiry list, requesting a quotation, sending a message, or communicating through WhatsApp, email, telephone, or another channel does not create a sales contract.

Automated acknowledgments and ordinary communications confirming receipt of an inquiry do not constitute acceptance of an order.

5.3 Quotations

Unless otherwise stated in writing, quotations are:

Deligreen may withdraw or revise a quotation before a binding contract is formed.

5.4 Formation of a Product Sales Contract

A binding product sales contract is formed only when an authorized Deligreen representative issues or signs a written order confirmation, pro forma invoice, sales contract, or other document that expressly confirms acceptance of the transaction, and any stated conditions for effectiveness have been satisfied.

Payment alone does not necessarily constitute final acceptance where the transaction remains subject to technical review, compliance approval, credit verification, product availability, export approval, or other written conditions.

Where Deligreen cannot accept an order, any payment received for the unaccepted order will be handled in accordance with the applicable payment arrangement and mandatory law.

5.5 Authorized Representatives

Statements by employees, agents, distributors, representatives, or other persons do not bind Deligreen unless the person has actual authority and the statement is confirmed in an authorized written transaction document.

Customers should request written confirmation of any material representation concerning price, specifications, performance, compatibility, certification, delivery, warranty, or liability.

6. Prices, Taxes, Payment, and Shipping

Unless expressly stated otherwise in a written quotation or transaction document:

Deligreen is not responsible for delays caused by customs, carriers, ports, regulatory inspections, government action, force majeure events, inaccurate customer information, or other circumstances outside Deligreen’s reasonable control, except to the extent responsibility cannot legally be excluded.

7. Product Information, Specifications, and Certifications

7.1 General Product Information

Product descriptions, photographs, videos, drawings, dimensions, weights, colors, capacities, voltages, cycle-life figures, efficiency figures, test results, performance ranges, application examples, and other Website information are general reference materials.

Actual products may differ because of:

Only the specifications expressly stated in the applicable signed sales contract, approved specification sheet, approved drawing, or order confirmation form part of a product transaction.

7.2 Performance Statements

Battery capacity, energy, cycle life, charging time, discharge performance, temperature range, service life, and other performance results depend on operating conditions, including:

Website figures are not guaranteed for every application or operating environment.

7.3 Certifications and Test Reports

Certifications, marks, test reports, safety data sheets, transport documents, declarations, and compliance materials may apply only to:

The appearance of a certification name, logo, report, or mark on the Website does not mean that every Deligreen product is covered by that certification.

Before ordering or using a product, the customer must obtain written confirmation that the required documents apply to the exact product model, configuration, application, shipment, and destination market.

7.4 Third-Party Products and Brands

Certain products, cells, components, trademarks, compatibility references, or brand names displayed on the Website may belong to third parties.

All third-party trademarks and brand names remain the property of their respective owners.

Reference to a third-party brand does not by itself imply that:

Any claimed authorization, distribution status, partnership, origin, or compatibility must be confirmed in an express written document applicable to the particular transaction.

7.5 Errors and Corrections

We attempt to provide useful and accurate information but do not guarantee that Website content is complete, current, or error-free.

Deligreen may correct errors, remove content, revise specifications, update products, or cancel affected quotations before contract formation.

If an obvious pricing, specification, description, or calculation error appears in a transaction document, the parties will cooperate in good faith to correct it. Nothing in this section limits rights that cannot lawfully be excluded.

8. Product Selection, Installation, and Battery Safety

8.1 Customer Responsibility for Suitability

Unless Deligreen expressly agrees in a signed engineering or product-development contract to assume a defined design responsibility, the customer is responsible for determining whether a product is suitable for the customer’s intended application, system, environment, equipment, load, voltage, current, communication protocol, safety requirements, and local law.

Any recommendation provided before Deligreen receives complete and accurate application information is preliminary only.

The customer must provide accurate information concerning:

8.2 Qualified Installation

Battery cells, battery packs, BMS devices, chargers, DIY battery boxes, and energy storage systems may involve high current, electrical shock, arc flash, fire, chemical, thermal, and transportation risks.

Installation, assembly, integration, testing, commissioning, inspection, maintenance, and repair must be performed by appropriately trained and qualified personnel in accordance with:

8.3 Prohibited or Unsafe Conduct

Unless expressly authorized in applicable written instructions, users must not:

8.4 High-Risk Applications

Unless expressly approved by Deligreen in a written agreement specifically identifying the application, Website information must not be relied upon as authorization to use products in applications where failure could reasonably result in death, serious personal injury, major environmental harm, or catastrophic property damage.

High-risk applications may include certain:

Nothing in these Terms excludes liability that cannot legally be excluded.

9. OEM, ODM, and Customized Products

OEM, ODM, private-label, custom battery, custom BMS, enclosure, firmware, communication, branding, packaging, and other development services require a separate written agreement.

Unless otherwise agreed in writing:

The customer represents and warrants that it has all necessary rights to provide and authorize the use of any:

The customer must not request Deligreen to manufacture, label, package, advertise, or supply products in a manner that infringes third-party rights, misrepresents product origin, violates certification rules, creates counterfeit goods, or breaches applicable law.

10. User-Submitted Information and Materials

When you submit information, files, specifications, drawings, photographs, product links, feedback, or other materials through the Website or related communications, you represent and warrant that:

You grant Deligreen a limited, non-exclusive right to use, reproduce, translate, internally distribute, and analyze submitted materials for:

This permission does not transfer ownership of your materials.

Do not submit highly confidential trade secrets or restricted information before an appropriate confidentiality agreement is signed.

11. Prohibited Website Uses

You must not:

12. Intellectual Property Rights

The Website and its original content, including text, page design, graphics, photographs, videos, product presentations, logos, icons, documents, databases, software, and compilation, are owned by or licensed to Deligreen and are protected by applicable intellectual property laws.

No right, title, or interest is transferred to you except the limited Website-use permission expressly granted by these Terms.

Without prior written permission, you must not:

You may print or save reasonable portions of publicly available content for internal business evaluation, provided all proprietary notices remain intact.

13. Feedback

If you voluntarily provide ideas, suggestions, or general feedback that is not subject to a written confidentiality agreement, Deligreen may use that feedback without restriction or compensation.

This section does not grant Deligreen ownership of confidential customer specifications, protected technical documents, or intellectual property expressly identified and protected under a separate written agreement.

14. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, messaging services, social-media platforms, video services, logistics providers, payment providers, distributors, suppliers, or other external resources.

Deligreen does not control independent third-party services and is not responsible for their:

A link does not necessarily constitute endorsement, authorization, sponsorship, or partnership.

Your use of third-party services is governed by the third party’s own terms and policies.

15. Website Availability and Security

We may modify, update, suspend, restrict, or discontinue any part of the Website without prior notice.

We do not guarantee that:

You are responsible for maintaining appropriate cybersecurity, backups, access controls, and protective software.

You must not rely solely on the Website for urgent safety, delivery, technical-support, recall, warranty, or emergency communications. Urgent matters should be confirmed directly through an authorized Deligreen contact.

16. Disclaimer of Website Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

DELIGREEN DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES RELATING TO THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND SECURITY.

WE DO NOT WARRANT THAT WEBSITE CONTENT IS SUITABLE AS A SUBSTITUTE FOR A SIGNED TECHNICAL SPECIFICATION, PROFESSIONAL ENGINEERING REVIEW, SAFETY ASSESSMENT, PRODUCT MANUAL, CERTIFICATION REVIEW, OR WRITTEN TRANSACTION DOCUMENT.

No oral or written information obtained through the Website creates a warranty unless expressly included in an authorized written agreement.

Product warranties, where applicable, are governed exclusively by the written warranty terms and transaction documents applicable to the specific product.

Nothing in these Terms excludes a warranty, remedy, or liability that cannot lawfully be excluded.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DELIGREEN AND ITS DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, AND WEBSITE SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS ARISING FROM OR RELATING TO THE WEBSITE.

This exclusion includes, where legally permitted:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DELIGREEN’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING SOLELY TO YOUR USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF:

  1. USD 100; OR
  2. THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO DELIGREEN SPECIFICALLY FOR ACCESS TO THE WEBSITE DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

This Website liability limit does not determine liability under a separate signed product sales or service contract. Liability concerning an actual product transaction will be governed by the applicable transaction documents and mandatory law.

The exclusions and limits in these Terms do not apply to the extent liability results from:

Each limitation applies only to the maximum extent permitted by law.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Deligreen and its directors, officers, employees, and representatives from third-party claims, losses, liabilities, damages, penalties, and reasonable professional costs arising from:

This indemnity does not apply to the extent a claim is caused by Deligreen’s own breach, fraud, intentional misconduct, gross negligence, or other conduct for which liability cannot legally be excluded.

Deligreen will provide reasonable notice of an indemnified claim and will not agree to a settlement imposing a non-monetary obligation or admission on you without reasonable consultation.

19. Trade Compliance, Sanctions, and End Use

You must comply with all applicable:

You represent that you are not using the Website or requesting products for a transaction prohibited by applicable law.

You must not directly or indirectly sell, export, re-export, transfer, divert, or use products, software, technology, or technical information:

Deligreen may request information concerning:

Deligreen may refuse, suspend, or cancel an inquiry or transaction where reasonably necessary for legal compliance, regulatory review, safety, fraud prevention, sanctions screening, export-control review, or protection of legitimate business interests.

Any cancellation or refund resulting from compliance restrictions will be handled in accordance with the applicable transaction document and mandatory law.

20. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By submitting information through the Website, you acknowledge that your information may be processed as described in the Privacy Policy.

The Privacy Policy forms part of these Terms but does not reduce any privacy rights provided by applicable law.

21. Suspension and Termination

We may suspend or terminate your access to the Website where we reasonably believe that:

Termination does not affect provisions that by their nature should survive, including provisions concerning intellectual property, disclaimers, liability limitations, indemnification, governing law, dispute resolution, and accrued rights.

22. Changes to the Website and These Terms

We may revise these Terms from time to time to reflect changes in:

The revised Terms will be posted with an updated “Last Updated” date.

Changes apply prospectively from the stated effective date unless mandatory law requires otherwise.

A revision to these Website Terms will not retroactively amend an existing signed product sales contract unless the parties expressly agree in writing.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Where legally required, we will provide additional notice or request renewed consent.

23. Governing Law and Dispute Resolution

23.1 Governing Law

These Terms and any non-contractual dispute arising from or relating to these Terms or the Website are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Website Terms.

A separate product sales contract may specify a different governing law or expressly address the application of the United Nations Convention on Contracts for the International Sale of Goods.

23.2 Good-Faith Negotiation

Before beginning arbitration, the parties will attempt in good faith to resolve the dispute through written negotiation.

A party initiating the dispute must provide written notice describing:

If the dispute is not resolved within 30 days after receipt of the written notice, either party may begin arbitration.

23.3 Arbitration

Except where mandatory law provides otherwise, any dispute, controversy, difference, or claim arising from or relating to these Terms or the Website, including the existence, validity, interpretation, performance, breach, or termination of these Terms, will be submitted to the China International Economic and Trade Arbitration Commission (“CIETAC”) for arbitration in accordance with the CIETAC Arbitration Rules in effect when the arbitration is commenced.

The place and legal seat of arbitration will be Changsha, Hunan, China.

The arbitration will be conducted by one arbitrator, unless CIETAC determines otherwise under its applicable rules.

The language of arbitration will be English, provided that Chinese-language evidence may be submitted with an English translation where required by the tribunal.

The arbitral award will be final and binding on the parties.

Judgment upon the award may be entered or enforced by any court of competent jurisdiction.

23.4 Interim and Protective Relief

Nothing in these Terms prevents either party from requesting urgent interim, conservatory, injunctive, or protective relief from CIETAC, an emergency arbitrator, the arbitral tribunal, or a court of competent jurisdiction, particularly concerning:

Requesting such relief does not waive the obligation to arbitrate.

23.5 Mandatory Rights

This dispute-resolution provision does not deprive an individual consumer of a mandatory right to bring a claim in another forum where such right cannot legally be waived.

24. Force Majeure

Deligreen is not liable for failure or delay in operating the Website caused by circumstances beyond its reasonable control, including:

This section does not excuse payment obligations already due or exclude liability that cannot legally be excluded.

Force majeure affecting an actual product transaction will be governed by the applicable transaction documents.

25. Notices

Legal notices to Deligreen relating to these Terms must be sent by email to:

info@deligreen.net

The subject line should state:

“Legal Notice – Terms of Service”

A notice should include:

We may provide notices through:

You are responsible for keeping your contact information accurate.

26. Assignment

You may not assign or transfer your rights or obligations under these Terms without Deligreen’s prior written consent.

Deligreen may assign these Terms in connection with:

provided that the assignment does not unlawfully reduce your mandatory rights.

27. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted or modified to reflect its lawful purpose as closely as possible.

The remaining provisions will remain in effect unless mandatory law requires otherwise.

28. No Waiver

A delay or failure to enforce a provision of these Terms does not waive that provision or any other right.

A waiver is effective only if made expressly in writing by an authorized representative.

29. No Partnership or Agency

Use of the Website does not create a:

Any distributor, representative, agency, or partnership relationship must be established in a separate written agreement signed by authorized representatives.

30. Entire Agreement for Website Use

These Terms and the Privacy Policy constitute the entire agreement between you and Deligreen concerning use of the Website.

They replace prior communications concerning Website use but do not replace or modify a separate signed sales, distribution, confidentiality, OEM/ODM, warranty, or service agreement.

31. Language

These Terms are prepared in English.

Any translation is provided for convenience unless expressly stated otherwise.

To the extent permitted by applicable law, the English version will prevail in the event of an inconsistency. Where mandatory law requires another language version to control, that mandatory law will apply.

32. Contact Us

Questions concerning these Terms may be directed to:

Changsha Deligreen Power Co., Ltd.

Attention:
Mandy Chou
General Manager

Email: info@deligreen.net

Telephone / WhatsApp:
+86 150 7499 5718
+86 188 9008 1396

Office Address:
Room 1418–1422, AUX Building A
Yuelu Area, Changsha, Hunan, China

Factory Address:
Gangzhilong Industrial Zone
Huizhou, Guangdong, China