Privacy Policy

Last Updated: August 5, 2026

Changsha Deligreen Power Co., Ltd. (“Deligreen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit www.deligreen.net (the “Website”), submit an inquiry, request a quotation, communicate with us, purchase or inquire about our products, or otherwise interact with us.

By using our Website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The Website is operated by:

Changsha Deligreen Power Co., Ltd.

Privacy Contact:
Mandy Chou
General Manager

Office Address:
Room 1418–1422, AUX Building A
Yuelu Area, Changsha, Hunan, China

Factory Address:
Gangzhilong Industrial Zone
Huizhou, Guangdong, China

Email: info@deligreen.net

Telephone / WhatsApp:
+86 150 7499 5718
+86 188 9008 1396

For applicable data protection laws, Changsha Deligreen Power Co., Ltd. is generally the controller or personal information processor responsible for the personal information described in this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

Our Website;
Contact and quotation request forms;
Email, telephone, WhatsApp, and other business communications;
Product inquiries, orders, technical support, and after-sales service;
Trade shows, business meetings, distributors, agents, and other legitimate business channels; and
Social media pages or third-party platforms through which you communicate with us.

This Privacy Policy does not apply to websites, applications, or services operated independently by third parties.

3. Personal Information We Collect

The personal information we collect depends on how you interact with us.

3.1 Information You Provide Directly

When you submit an inquiry, request a quotation, communicate with us, or conduct business with us, we may collect:

Your name;
Company or organization name;
Job title or business role;
Business email address;
Telephone number;
WhatsApp, WeChat, or other messaging contact details;
Country, region, shipping destination, or delivery port;
Billing, shipping, and business address;
Product interests;
Product model, SKU, or product link;
Intended product application;
Required voltage, capacity, quantity, specifications, or customization requirements;
Project description and technical requirements;
Purchase, quotation, payment, shipping, warranty, and transaction information;
Messages, attachments, photographs, drawings, specifications, and other information included in your communications; and
Any other information you voluntarily provide.

Please do not submit sensitive personal information, such as government identification numbers, medical information, biometric information, financial account passwords, or information about children, unless it is specifically requested and necessary for a legitimate business purpose.

3.2 Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, server logs, and similar technologies, including:

Internet Protocol address;
Browser type and version;
Device type and operating system;
Language and regional settings;
Referring and exit pages;
Pages viewed and links clicked;
Date, time, and duration of visits;
Approximate geographic location derived from an IP address;
Website performance, error, and security information; and
Cookie identifiers or similar online identifiers.

We generally use this information to operate the Website, understand how visitors use it, improve performance, prevent fraud, and maintain security.

3.3 Information From Third Parties

We may receive information about you from:

Your employer, colleagues, or business partners;
Distributors, sales representatives, suppliers, logistics providers, and service partners;
Trade shows, industry events, and business directories;
Social media and messaging platforms;
Publicly available company websites and professional profiles; and
Analytics, security, hosting, and technology providers.

We will use such information only for legitimate business purposes and in accordance with applicable law.

4. How We Use Personal Information

We may use personal information to:

Respond to inquiries and quotation requests;
Recommend appropriate batteries, components, energy storage systems, or technical solutions;
Prepare quotations, samples, contracts, invoices, and order documentation;
Process and manage orders, payments, shipping, customs clearance, warranties, and returns;
Provide OEM/ODM services and product customization;
Communicate regarding product specifications, certifications, availability, pricing, production, and delivery;
Provide installation guidance, technical support, troubleshooting, and after-sales service;
Manage our relationships with customers, distributors, suppliers, and business partners;
Verify identity and protect against fraud, misuse, unauthorized access, and security threats;
Operate, maintain, analyze, and improve the Website;
Understand customer requirements and improve our products and services;
Send product information, company news, event invitations, or other business communications where permitted by law;
Comply with legal, regulatory, accounting, tax, customs, product safety, and record-keeping obligations;
Establish, exercise, or defend legal claims; and
Complete a merger, acquisition, restructuring, financing, or transfer of all or part of our business.

We will not use personal information for materially different purposes without providing an appropriate notice or obtaining consent where required.

5. Legal Bases for Processing

Where laws such as the European Union General Data Protection Regulation or the UK GDPR apply, we process personal information based on one or more of the following legal grounds:

Contract and Pre-Contractual Steps

We process information when necessary to:

Respond to a quotation request;
Take steps before entering into a contract;
Process an order;
Deliver products or services; or
Provide warranty and after-sales support.

Legitimate Interests

We may process information for legitimate business interests, including:

Managing customer and business relationships;
Responding to business inquiries;
Improving products and Website performance;
Maintaining security;
Preventing fraud;
Conducting business-to-business marketing; and
Protecting our legal rights.

We balance these interests against your privacy rights and expectations.

Consent

We rely on consent where required, including for certain:

Marketing communications;
Non-essential cookies;
Advertising or analytics technologies; and
Uses of personal information that require specific authorization.

You may withdraw consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

Legal Obligations

We may process information when necessary to comply with applicable laws, court orders, government requests, customs requirements, accounting obligations, tax rules, or product safety requirements.

6. Cookies and Similar Technologies

Cookies are small files stored on your computer, mobile device, or browser. We may use cookies and similar technologies such as pixels, scripts, tags, local storage, and server logs.

These technologies may include:

Strictly Necessary Cookies

These cookies support essential Website functions, security, network management, form submission, and user preferences. The Website may not function properly without them.

Functional Cookies

These cookies remember preferences and provide enhanced Website functionality.

Analytics Cookies

These cookies help us understand Website traffic, visitor interactions, page performance, and technical issues.

Marketing and Third-Party Cookies

Where used, these cookies may help measure campaigns, display relevant content, or support integrations with social media, video, communication, and advertising services.

Where required by law, we will request consent before placing non-essential cookies. You may accept, reject, or manage cookies through any cookie preference tool provided on the Website.

You may also control cookies through your browser settings. Blocking certain cookies may affect Website functionality.

Third-party services may set their own cookies and process information according to their own privacy policies.

7. Marketing Communications

We may send you information about products, stock availability, technical solutions, exhibitions, services, or company developments where:

You have requested such information;
You have provided consent;
We have an existing business relationship with you; or
The communication is otherwise permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe method included in the message or by contacting us at info@deligreen.net.

Even after you unsubscribe from marketing communications, we may continue to send non-marketing messages concerning quotations, orders, payments, deliveries, warranties, security, or legal matters.

8. How We Share Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

Service Providers

These may include providers of:

Website hosting and maintenance;
Email and business communication systems;
Customer relationship management systems;
Cloud storage and data backup;
Cybersecurity and fraud prevention;
Website analytics;
Translation and document processing;
Payment and accounting services; and
Technical and professional support.

Business and Delivery Partners

We may share necessary information with:

Manufacturers and component suppliers;
Warehouses and fulfillment providers;
Freight forwarders and logistics providers;
Customs brokers;
Shipping and courier companies;
Certification and testing organizations;
Installation and after-sales partners;
Authorized distributors, agents, and sales representatives; and
Banks, payment processors, and trade assurance providers.

These parties receive only the information reasonably necessary to perform the relevant service.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where necessary.

Authorities and Legal Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process;
Respond to a valid request from a court, regulator, customs authority, tax authority, or law enforcement agency;
Investigate suspected fraud, security incidents, or illegal activity;
Protect the safety, property, and legal rights of Deligreen, our customers, or others; or
Establish, exercise, or defend legal claims.

Business Transactions

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to appropriate confidentiality and data protection measures.

We do not sell personal information for monetary consideration in the ordinary meaning of the term.

Where disclosures involving analytics or advertising technologies are legally considered a “sale,” “sharing,” or targeted advertising under applicable United States privacy laws, eligible users may exercise the applicable opt-out rights described below.

9. International Data Transfers

Deligreen is located in China and works with customers, suppliers, warehouses, logistics providers, and business partners internationally.

Your personal information may therefore be collected, accessed, stored, or processed in China or another country that may have data protection laws different from those in your country.

Where required, we use appropriate safeguards for international data transfers. These safeguards may include:

Contractual data protection obligations;
Standard contractual clauses approved by relevant authorities;
Transfer impact or security assessments;
Access controls and data minimization;
Consent where legally permitted; and
Other legally recognized transfer mechanisms.

You may contact us for additional information about safeguards applicable to your personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The duration of our business relationship;
The status of a quotation, project, order, warranty, or dispute;
The nature and sensitivity of the information;
Applicable tax, accounting, customs, product safety, and record-keeping requirements;
Limitation periods for potential legal claims;
Fraud prevention and security requirements; and
Your consent or marketing preferences.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely isolate it, unless continued retention is required or permitted by law.

11. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:

Unauthorized access;
Accidental loss;
Misuse;
Alteration;
Improper disclosure; and
Destruction.

These measures may include access restrictions, password controls, secure communications, system monitoring, data backups, staff confidentiality obligations, and vendor security requirements.

However, no internet transmission, email system, messaging platform, or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for using appropriate care when sending confidential technical, commercial, or personal information through email, WhatsApp, or Website forms.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request confirmation of whether we process your personal information;
Access personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of personal information;
Request restriction of processing;
Object to certain processing, including direct marketing;
Withdraw consent;
Request a portable copy of certain information;
Opt out of certain sales, sharing, targeted advertising, or profiling;
Request information about recipients or categories of recipients;
Request an explanation of certain processing activities;
Appeal a decision concerning a privacy request, where applicable; and
Submit a complaint to a competent data protection authority.

These rights may be subject to legal limitations and exceptions. For example, we may retain information needed to complete a transaction, comply with legal obligations, resolve disputes, prevent fraud, or protect legal rights.

To exercise a privacy right, contact us at info@deligreen.net and include:

Your full name;
Your email address or other contact information used in your interaction with us;
The right you wish to exercise;
Details sufficient to identify the relevant information; and
Your country or region of residence.

We may request reasonable information to verify your identity and authority before completing a request. We will not discriminate against you for exercising applicable privacy rights.

Authorized agents may submit requests where permitted by law, but we may require evidence of authorization and identity verification.

13. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection law.

You may also submit a complaint to the data protection authority in the country where you live, work, or believe an infringement occurred.

Where we rely on legitimate interests, you may request information about those interests and object to the processing based on your particular situation.

Where we rely on consent, you may withdraw that consent at any time.

We do not currently use solely automated decision-making that produces legal or similarly significant effects concerning Website visitors or inquiry contacts.

14. United States State Privacy Rights

Residents of certain United States states may have rights relating to:

Access;
Correction;
Deletion;
Data portability;
Opting out of the sale or sharing of personal information;
Opting out of targeted advertising;
Opting out of certain profiling; and
Limiting certain uses of sensitive personal information.

We do not sell personal information for monetary consideration.

Where required by applicable law and technically supported, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of applicable sales or sharing associated with that browser or device.

We may not be able to connect a browser signal to information collected through a different browser, device, email, WhatsApp conversation, or offline business interaction.

15. Personal Information of Children

The Website and our products and services are intended for businesses and adults. They are not directed to children under the age of 16.

We do not knowingly collect personal information from children through the Website. If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

16. Third-Party Websites and Platforms

The Website may contain links to or integrations with third-party services, including:

WhatsApp and other messaging platforms;
Social media platforms;
Video hosting services;
Payment or trade assurance platforms;
Logistics tracking services;
Distributor or supplier websites; and
Other external websites.

When you use a third-party platform, that provider may independently collect and process your information. Its privacy practices are governed by its own policies, not this Privacy Policy.

We encourage you to review the privacy policies of third-party services before providing information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our Website;
New products or services;
Changes to our business operations;
New technologies or service providers; or
Changes in legal or regulatory requirements.

The updated version will be posted on the Website with a revised “Last Updated” date.

Where required by law, we will provide additional notice or request consent before making material changes affecting how previously collected personal information is used.

18. Contact Us

For questions, concerns, complaints, or requests relating to this Privacy Policy or our processing of personal information, contact: